Privacy Policy


Privacy Sections

Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time. Our details are:

City Shoes
Unit D,
Forest Buisness Park,
Walker Road,
Bardon, Coalville,
Leicestershire,
LE67 1TU
United Kingdom

This privacy policy (“the Policy”) applies to your use of the Website at www.cityshoes.co.uk (“the Website”).

We are committed to preserving and respecting your privacy. Please read the following Policy to understand how we use and protect the information that you provide to us.

By using the Website or by otherwise providing us with your information you consent to the collection, storage, use and transfer of your information under the terms of this Policy.

Information that we collect from You

We collect information:

  • that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website or requesting further services;
  • if you purchase Products we offer on our Website and/or you register and create an account on the Website, when you provide us with your personal details (such as your name, contact details, e-mail address etc);
  • if you contact us, we may keep a record of that correspondence;
  • about your visits to our Website [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access;
  • when you enter a competition or promotion sponsored by us; and
  • where you complete surveys that we use for research purposes.

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Use of Your Information

We use your information:

  • to enable us to supply you with the products, services and information which you have requested;
  • to contact you in order to send you details of our products, services or offers which may be of interest to you;
  • to analyse the information we collect from you in order that we can examine trends and patterns in the information;
  • to ensure that content from our Website is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes or to contact you for your views on our services; and
  • for all other purposes consistent with the proper performance of our operations and services.

We may contact you by post, text message and/or e-mail. If you change your mind about being contacted in the future by any of these means, then please let us know.

If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data on the order form or registration form.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

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Where we store your personal information

The data that we collect from you is stored on servers within the United Kingdom. By submitting your personal data, you agree to this storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. All information you provide to us is stored on our secure servers. Any payment transactions that are carried out by, or on behalf of, us will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

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Disclosure of your information

The information you provide to us will be treated as confidential. However, we may disclose your information to other third parties who act for us such as our employees, officers, agents, or partners as necessary for the purposes set out in this Policy or for purposes approved by you.

We may disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if Hallett or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms [insert link to Website Terms] or terms and conditions of supply of goods [insert link to terms and conditions of supply of goods] and other agreements; or to protect our rights and property, or our safety and our customers’ safety; and/or
  • for the purposes of fraud protection and credit risk reduction.

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Your Rights

You have the right to ask for a copy of the information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at:

City Shoes
Unit D,
Forest Buisness Park,
Walker Road,
Bardon, Coalville,
Leicestershire,
LE67 1TU
United Kingdom

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Security

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your data may be stored by third parties on our behalf. We, and our third party contractors, employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.

Please help us keep our records updated by informing us of any changes to your e-mail address and other contact details.

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Changes to Our Privacy Policy

We may amend this Policy from time to time. If we make any substantial changes we will notify you by posting a prominent notice on the Website.

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Contact Us

If you have any queries concerning your personal information or any questions on our use of the information then please contact us by email to: service@cityshoes.co.uk.

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